FAQ

FAQ

Are we open in the winter?

Yes we are open year round! Check our HOURS page for operating hours.

   

Do we accept returns?

Yes! For purchases made in store, you can return your regular priced items in new/unused condition for a full refund or exchange, within two weeks (14 days) of purchase as long as you have your receipt and original payment card if you payed with debit or credit.

See our full refund/return policy here.

 

Are sale items final?

Yes! All items on sale or marked down, are a final sale! This includes any markdowns for promotions or events.

 

Do we ship?

Yes! We ship to most locations across Canada. Remote locations may not qualify for shipping based on rates or courier reach and will be assessed on a case by case basis. You will be notified if you have placed an order and we cannot ship to your remote area. See our Shipping Policy for current rates.

Currently we do not ship outside of Canada.